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Terms of Service

Last updated: 20 June 2026

By using FrameItOrDidntHappen (the “Service”), operated by FrameItOrDidntHappen, you agree to these Terms. If you do not agree, please do not use the Service.

The Service

FrameItOrDidntHappen lets you turn your own Strava activities into downloadable poster artwork for personal use.

Eligibility

You must be at least 16 years old and have a Strava account you are authorised to use.

Connecting Strava

You authorise us to access your Strava data to provide the Service. Your use of Strava data must comply with Strava's own terms, and you may revoke access at any time.

Your data and ownership

You retain all rights to your activity data. You grant us a limited licence to process it solely to create and deliver your poster. The poster you generate is licensed to you for personal, non-commercial use.

Our intellectual property

The FrameItOrDidntHappen software, designs, templates and branding are owned by us. Strava's name and marks belong to Strava.

Orders, pricing and delivery

Prices are shown at checkout and processed by Stripe. On successful payment you receive a high-resolution digital download, which stays available to download for 6 months after purchase (see “Data retention” in our Privacy Policy); please save your poster within that window. Prices are final — no VAT (BTW) is charged, as we apply the Dutch small-business scheme (kleineondernemersregeling).

Physical prints are printed and shipped by us to the Netherlands and the European Union. Digital downloads are available worldwide. Delivery times vary by destination, and we email a tracking link once your order ships.

Refunds and right of withdrawal

Your poster is a digital product delivered immediately. By completing checkout you expressly ask us to begin delivery at once and acknowledge that, once the download has been made available to you, you lose the statutory 14-day right of withdrawal that EU consumers normally have for distance purchases. If a download fails, or the file is faulty, email us at contact@frameitordidnthappen.com and we will re-issue it or refund you.

Acceptable use

You agree not to misuse the Service, attempt to disrupt it, or resell or redistribute generated posters except as permitted by your personal-use licence.

Disclaimers

The Service is provided “as is”. Route, elevation and other metrics depend on data from Strava and your device, and we do not warrant their accuracy.

Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect or consequential damages arising from your use of the Service.

Termination

We may suspend or terminate access for breach of these Terms. You may stop using the Service and disconnect Strava at any time.

Governing law

These Terms are governed by the laws of the Netherlands.

Changes

We may update these Terms; continued use after changes means you accept them.

Contact

Questions? Contact us at contact@frameitordidnthappen.com.

Business details

FrameItOrDidntHappen · KVK 42125396